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FAQs & Reporting Adverse Events


  • Do I need a Password to access the Website?
    You will require a Password to access the Website.  Please refer to announcement letter that you received for this Website (myopioidcme) for the Password.
  • How are data from the Website stored and safeguarded?
    This Website is administered and maintained by MRM/McCann on behalf of the Coalition sponsors and we are responsible for compliance with the Privacy Policy. Your personal information is managed in compliance with applicable privacy laws of Canada and its various provinces and all reasonable efforts will be taken to protect your personal information from unauthorized access, use or disclosure. The Website data will be stored and retained information in accordance with Canadian Pharmacovigilance regulation requirements (see, please refer to the Maintenance of records section).
    “If you have questions about how we use your personal information, please contact us at
  • Who receives the data generated from the Website?
    Your personal information is not shared with anyone. However, general metric summary reports, such as links accessed and visits to the Website, will be shared with a coalition of opioid sponsors and regulatory authorities to assess the effectiveness of this educational Website.
  • What browsers are best to navigate this website?
    Google Chrome (recommended)
    Internet Explorer 11.
    Microsoft Edge.
  • What is the purpose of this website?
    The purpose of this Website is to provide access to a selection of links for accredited Continuing Education programs and for opioid abuse risk screening tools.
    This Website also includes links to 1. Canadian Guideline for Safe and Effective Use of Opioids for Chronic Non-Cancer Pain, 2. Canadian Research Initiative in Substance Misuse (CRISM) Guidelines, and to 3. Health Canada for current Product Monographs/Prescribing Information.
    The content providers who have authorized links to their sites include the College of Family Physicians of Canada, from the Memorial University Faculty of Medicine, McMaster University (with links to National Pain Centre (NPC) and Institute for Pain Research and Care (IPRC) sites) and Health Quality Ontario.
  • What is the audience to whom this website is intended?
    The targeted audience for this Website is Canadian Health Care Professionals that during their medical practice, prescribe or administer opioids to their patients to manage pain or treat opioid use disorders.
  • What expectations should you have about the website?
    This website is a part of a targeted Risk Management Plan (RMP) developed by a Coalition of opioid sponsors. This Website is independently operated from Coalition sponsors.
    Periodically, you may be given the opportunity to answer a survey regarding your experience with the Website or your understanding of the information offered in the links provided. Your participation in the survey is greatly appreciated, and is integral to the evaluation and continuous improvement of the Risk Minimization Plan.
    This Website provides access to accredited Continuing Education (CE) courses related to opioids, guidelines, and academic training material from Canadian academic/agency content providers. In addition, it links to Health Canada’s Drug Database for direct access to the most current version of the Product Monographs/Prescribing Information, as well as, a recommendation for prescribers to include the indication in each opioid prescription to help prevent and monitor risks associated with off-label use.
  • Is there any available French content?
    You can click on the links provided on the Website and navigate to find French content and/or French Links to the different tools and guidelines.
  • If I am already registered, how do I log in without having to register each time I go into the Website?
    If a firewall is installed and is preventing you to log in directly, we suggest that you register with a personal email address.
  • I didn’t receive an email confirming my registration.  Am I registered with the website?
    If you did not receive your confirmation email and the email address provided was correct, please check any Spam or Junk Folders.  You may need to allow or add as a trusted or safe sender.


You can report any suspected side effects associated with the use of health products to Health Canada by: